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Level 3 Award in Principles of Management and Leadership

Are you ready to step into a world of leadership excellence? Look no further than our comprehensive CMI Level 3 Award in Principles of Management and Leadership. Designed to equip you with the essential skills and knowledge to thrive in today's dynamic business landscape, this course is your gateway to success.
Regular price £240.00

Why Choose CMI Level 3 Award in Principles of Management and Leadership?

Qualification Reference Number: 603/2019/9

Learners need to complete at least one unit to a minimum of 4 credits. The minimum Total Unit Time (TUT) is 40 hours. The Guided Learning Hours (GLH) are indicated below.

Units & Aims

Unit 301: Principles of Management and Leadership

7 credits ▫️ 33 GLH ▫️ 70 TUT
Being equipped with the knowledge, skills and behaviours to manage and lead effectively is essential if an individual and their organisation are to succeed. This unit has been designed for learners who want to develop or sharpen their professional edge and enhance personal effectiveness. The unit focuses on the ways organisations operate, the application of management and leadership approaches and how these can positively impact on your own role, lead to improved performance, and support teams, colleagues and customers.

The aim of the unit CMI 301 is to introduce the foundations for managers, which will be developed throughout all the level 3 units.

Unit 302: Managing a team to achieve results

6 credits ▫️ 23 GLH ▫️ 60 TUT
The ability to manage teams, which are able to communicate effectively and overcome barriers to achievement, is a critical skill for any manager. High performing cohesive teams are created in an environment where there is a collective understanding of values, goals and objectives. This unit has been developed to support managers in understanding the nature of teams in the workplace, and how these can be managed to achieve results.

Unit 303: Managing individuals to be effective in their role

5 credits ▫️ 19 GLH ▫️ 50 TUT
High performing individuals impact on the performance of teams and the organisation. The aim of this unit is to develop the manager’s understanding of how to confidently use their knowledge, skills and abilities to support individuals, not only to perform well, but to exceed expectations.

Unit 304: Principles of communication in the workplace

5 credits▫️ 18 GLH ▫️ 50 TUT
As the range of communication tools used by a business continues to grow, and new technologies emerge, managers are faced with the challenge of how to select and use different tools to ensure that communication is effective, timely and has impact. The aim of this unit is to equip managers with the knowledge and skills to select and use a range of workplace communication methods. These must be measurable and tailored to the needs of the target audience.

Unit 305: Building stakeholder relationships using effective communication

4 credits ▫️ 20 GLH ▫️ 40 TUT
Developing relationships with internal and external stakeholders is an essential management skill. Stakeholders can have a positive or negative impact on the success of an organisation. The aim of this unit is to equip managers to identify and understand stakeholder’s needs, know the purpose and benefits of building relationships with different stakeholder groups, and the methods of communicating with them to achieve results.

Unit 306: Principles of equality, diversity and inclusive working practice

6 credits ▫️ 24 GLH▫️ 60 TUT
Treating colleagues, customers and stakeholders with dignity and respect enables relationships to develop and thrive. This unit focuses on how to develop inclusive working practices in line with organisational and legal frameworks. This will not only improve the productivity and well being of staff, but impact positively on the whole customer experience.

Unit 307: Developing the knowledge, skills and abilities of individuals and teams

4 credits ▫️ 15 GLH ▫️ 40 TUT
A skilled and adaptable workforce is a collective group of people equipped with the knowledge skills and abilities to achieve and exceed objectives. This unit aims to support managers to identify and select innovative development opportunities. It will enable them to identify approaches to support and promote participation, and how to monitor the impact of development activities for individuals, teams and the organisation.

Unit 308: Managing volunteers

5 credits ▫️ 25 GLH ▫️ 50 TUT
Volunteers are uniquely placed to offer a wealth of skills and abilities to compliment those of employed staff within an organisation. Managed well, they can help an organisation improve the quality and capacity of the service. The aim of this unit is to equip managers with the knowledge of how to engage, motivate and support volunteers to be effective within their role and address challenges with a positive ‘can-do’ attitude.

Unit 309: Responding to conflict in the workplace

3 credits ▫️ 13 GLH ▫️ 30 TUT
Conflict and disagreements in the workplace have a detrimental effect on team dynamics, productivity and motivation. The ability to respond effectively to conflict is a fundamental skill for all managers. This unit aims to support managers to understand the types and causes of conflict and how to identify strategies to respond to conflict situations in a timely and professional manner.

Unit 310: Supporting teams and individuals through change

5 credits ▫️ 17 GLH ▫️ 50 TUT
Change is inevitable if an organisation is to maintain competitiveness and currency of practice. Managers are constantly asked to implement change to respond to commercial pressures, legal organisational requirements, efficiencies or improvements. Success often depends on the support given by managers to staff. The aim of this unit is to enable managers to lead people positively through change. This is achieved by implementing plans which identify ways to make change successful, and gaining the support and trust of individuals and teams.

Unit 311: Contributing to the delivery of a project

6 credits ▫️ 30 GLH ▫️ 60 TUT
Whilst the scale, significance and complexity of a project will vary, the principles of carrying out a project will ultimately be the same. This unit aims to equip managers with the knowledge, tools, and techniques for managing and monitoring projects. It also identifies approaches to managing risk and responding to the needs and expectations of stakeholders. The skills a manager will learn will not only enable them to improve own working practice, but will impact on the achievement of project outcomes.

Unit 312: Managing daily activities to achieve results

4 credits ▫️ 21 GLH ▫️ 40 TUT
Working efficiently is essential if a business is to remain competitive. A well-structured workload is key to individual and team success. The aims of the unit are to equip managers with the knowledge to identify priorities and set measurable objectives. Managers will know how to organise and allocate daily work activities, monitor outcomes, and respond practically to problems in a manner which supports the achievement of results.

Unit 313: Developing and sharing good practice

5 credits ▫️ 19 GLH ▫️ 50 TUT
Developing and sharing good practice enables individuals and organisations to develop and increase their potential to exceed personal and organisational expectations. This unit explores how good practice can be developed, maintained, adopted and shared with stakeholders.

Unit 314: Managing budgets and resources

5 credits ▫️ 25 GLH ▫️ 50 TUT
Budgets and resources are crucial to the functioning of any organisation. Organisations need to plan and manage money and resources to remain operational. The aim of this unit is to equip managers with the knowledge that they need to manage budgets and other resources. This allows them to remain efficient and effective.

Unit 315: Principles of health and safety in a work setting

6 credits ▫️ 24 GLH ▫️ 60 TUT
Health and safety is important as it protects the well-being of employees and customers. There are serious, legal, financial, and reputational consequences if neglected. The aim of this unit is to equip managers with an understanding of their statutory and organisational responsibilities in making the workplace safer.

Unit 316: Monitoring quality to improve outcomes

5 credits ▫️ 24 GLH ▫️ 50 TUT
The name of organisations who have built their reputation on the quality of their products or services readily come to mind. Managing quality is a collective activity, which has to be monitored continually to ensure standards are consistently met. The aim of this unit is to equip managers with the understanding of how quality systems are used, the tools and techniques for monitoring and measuring quality, and the requirements needed to support a quality audit. The impact of this knowledge is to drive a culture of continuous improvement within the organisation.

Unit 317: Supporting the delivery of customer service

5 credits ▫️ 19 GLH ▫️ 50 TUT
Customers are key to the success of any business. It is essential to know how to deliver a great customer experience that meets and exceeds expectations for all customers. This is regardless of whether they are a colleague, department within an organisation, or a member of the public purchasing a product or using a service. The aim of this unit is to equip managers with an understanding of the parameters in which good customer service is delivered. It focuses on the end-to-end customer journey and encourages the manager to reflect on the customer service experience through the customer’s eyes.

Unit 318: Managing data and information

5 credits ▫️ 21 GLH ▫️ 50 TUT
The ability to solve problems, make timely business decisions and respond to customers’ needs is all dependent on the ability to access good quality data and information. With growing volumes of data, this challenge has become increasingly difficult to manage. The aim of this unit is to equip managers with the knowledge of how to gather, assess and analyse different types of data and information, and how to report findings for different business purposes within legal and organisational guidelines.

Unit 319: Managing meetings

4 credits ▫️ 19 GLH ▫️ 40 TUT
Managers are increasingly faced with days packed full of meetings that leave little time to get things done. Run well, meetings can be a place where issues are discussed, problems resolved, and decisions are made. However, all too often, meetings lack purpose and there is frustration if little has been achieved. The unit content has been designed to challenge traditional thinking. It aims to equip managers with the knowledge and tools to try different approaches when conducting meetings. It also explores good practice for preparing for and leading meetings, which have impact and also delivers results.

Unit 320: Presenting for success

5 credits ▫️ 18 GLH ▫️ 50 TUT
Delivering presentations can be very challenging. When done successfully, a presentation can lead to a job offer or a new contract. It also has the potential to engage team members to buy-into new ideas, or embrace new projects and opportunities. The aim of this unit is to equip managers with the knowledge and skills to plan presentations to meet the needs of a target audience. The unit will enable managers to develop the knowledge and tools to deliver great presentations, which engage an audience and motive them to want to know more.

Unit 321: Managing own personal and professional development

5 credits ▫️ 20 GLH ▫️ 50 TUT
In order to meet the demands of an ever-changing workplace, individuals need to ensure they continue to update and develop their knowledge and skills. Planning for personal and professional development ensures greater opportunities for success. The purpose of the unit is to support the manager to identify the benefits of engaging in personal and professional development. By using the knowledge gained, a meaningful development plan will be created to support them to become an effective manager in the workplace.

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